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We welcome feedback from our patrons!

Recent letters we received reiterate our strong commitment to customer service:


June 2008
To Manager of PAC/Vogel Hall:

Saturday, June 7th we were at Vogel Hall taking in Menopause, The Musical. As the show (3:00) ended, a huge storm with tornado warnings occurred. The staff reacted so quickly, clearing out the lobby area and urging us not to leave, but to stay and sit in the theatre and wait the storm out. They also advised us on what to do if a tornado should hit.

Their concern and calmness was exemplary. They took care of all our needs. Wanted to let you know how much it was appreciated.



Joyce Rubensohn

May 1st, 2007

To whom it may concern:

Last Sunday my husband and I went to see the Barber of Seville. As my husband is handicapped, and in a wheelchair, we had seats in the last row right at the back.

One usher told us to get out of the elevator on the 4th floor. We then showed our tickets to an usher on that floor we were told to go up one floor to the 5th floor.

We once again showed our tickets to another usher, who told us that we were on the wrong side of the theatre, but as the seats had not been removed on the other side of that row to accommodate a wheelchair, we were to stay where we were. Ten minutes before the opera began, a woman in a wheelchair arrived to sit in the seats that we were sitting in, and so we knew that we were sitting in the wrong seats.

A manager was called and THANKFULLY took the situation under control. She took us down one floor, and then up one floor again. By this time the Opera had begun, but she assured us that we would not have to wait outside until the interval, in order to be seated.

We thoroughly enjoyed the Opera, and as soon as it was over, we left in order to get the elevator. The elevator was waiting for us, as the manager had arranged for an usherette to hold the elevator for us, and then helped to escort us out of the building. Negotiating the crowds in a wheelchair is extremely challenging, but with this wonderful assistance, it was a breeze, and we were out of the building in no time.

I do not remember any of the names of the staff that were so helpful, but I would like to convey my thanks to someone who was able to think out of the box, and be EXTREMELY helpful.

Many thanks.

Joyce Rubensohn



Lowell School, Milwaukee

Dear pearson who gave us the wigs,

Thank you for the blue wigs. We were wearing them in the parade. We took pictures of us wearing the blue wigs. The teachers took pictures of us and one teacher. It was fun whereing the blue wigs. We did funny things with us whereing the blue wigs.

~Miss O'Connell & Ms. Jenson's class
Lowell School, Milwaukee


wisconsin designer crafts council - (Event: Morning Glory Craft Fair)

dear paul and your amazing staff - we are overwhelmed by your support of morning glory 2004! the weekend was spectacular. . . and all of our artists were thrilled to be a part of our 30th annual celebration!

we owe you all a big round of applause for your generosity and support of our fair, and i just don't know where to begin to thank you. . . the on-site staff who graciously worked the fair. . the attentive security who kept us safe and secure. . . the beautiful grounds/facility and enjoyable setting along the river . . . the ongoing food and beverage service. . . the artists' VIP hospitality area and awards dinner. . . our advertising partnerships and display of our postcards, signs and banners. . . and your generous artist award of excellence. . . ABSOLUTELY EVERYTHING was first-class!

with blue skies and balmy breezes, we couldn't have asked for a more glorious weekend. . . thank you from the bottom of our hearts for your continued support of this popular, much-loved milwaukee tradition. we salute you and your staff for an incredible job, and hope our partnership to benefit wisconsin artists and the arts will be a long and mutually successful journey. . .

with deep admiration, gratitude, and many hugs,
barb caprile and the board of directors -
wisconsin designer crafts council


Jammin' 98.3 FM - (Event: The Gathering)

As always, our experience with the Marcus Center was outstanding. Your staff goes above and beyond the call of duty!

Centime Nocturne Dance Club - (Event: March Dinner/Dance)

It was a pleasure and a treat to have our function at your venue!


Jamie & Nathan N. - (Event: Wedding Reception)

All of the staff were very accommodating, friendly, helpful- they took care of everything; our night was absolutely perfect.
 


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