Customer Service

ATM

An automated teller machine is located in the Box Office Lobby.

Arrival

We recommend arriving 45 minutes before the performance or event begins.

Booster Seats

Booster seats are available at the coat checks in Uihlein Hall.

Catering/Beverage Service

Sazama’s Fine Catering is the exclusive caterer of the Marcus Center for the Performing Arts.

Uihlein Hall: Sazama’s Fine Catering serves a delicious variety of snacks, sandwiches, soups, desserts, cocktails, and non-alcoholic beverages in Magin Lounge and the Anello Atrium – Second Level – approximately one hour before most performances and at Intermission.

Coat Check

Coat checking is provided during inclement weather months.  The coat checks close approximately 15 minutes after the performance is over.  The Marcus Center is not responsible for lost or damaged articles, for the contents in garments, or for any article of clothing left overnight.

Inclement Weather

Generally, performances and events will go on as scheduled regardless of inclement weather.  Any cancellation of an event for inclement weather will be posted on the Marcus Center website, included on phone system messages  and reported to the local media to be included in their closings listings.

Latecomer Seating Policy

The management of each Broadway Series show or each performing arts group establishes late seating policies individually.  The Marcus Center staff enforces all late seating policies set forth by these entities.  Please refer to each performing company’s individual website for further information.

Lost & Found

The Marcus Center is not responsible for articles lost or stolen at the Marcus Center or on the Marcus Center grounds.  Lost items that were found may be reclaimed by calling (414) 273-7121.

Parking

Directions/Parking information.

Pickup /Drop Off

The half circle drive at the front entrance, 929 North Water Street, is a convenient drop off and pick up area. An attached parking garage is accessible via a third floor skywalk. Parking for events is $10 per vehicle. Directions/Parking information.

Bus Information

Bus Parking: The City of Milwaukee does not permit long-term bus parking on the streets surrounding the Marcus Center.

Bus drivers are encouraged to park at the Edison Parking Lot located at 1300 North Edison Street.  The fee is $2.00.  Visit www.parkmilwaukee.com for details.

School Performances: For safety reasons, bus drivers transporting patrons to student performances must understand the bussing plan of the Marcus Center and follow the drop-off and pick-up instructions.  Please follow the directions of police officers and security guards upon your arrival.

Concealed/Carry Policy

Milwaukee County Ordinance 63.016 reads “It is unlawful for any person carrying a concealed or unconcealed dangerous weapon as defined in Wisconsin Statute s.939.22 (10) to enter or remain in any part of a building that is owned, occupied or controlled by Milwaukee County.”

Signs are posted at all of the entrances to the Marcus Center:  “Firearms and Weapons are Prohibited in the Building”  Ordinance #63.016

Additional Information Regarding Carry-Ins: For your safety and security, the following items may not be carried into the Marcus Center when you arrive to attend performances:

  • Luggage / Backpacks / Duffel bags / Briefcases
  • Boxes
  • Shopping bag carry-in
  • Cameras
  • Video and audio equipment
  • Food & Beverages
  • Flowers
  • Balloons
  • Miscellaneous carry-in items considered inappropriate by management

Please remember that we reserve the right to inspect any carry-in item.  Anyone violating this policy will be asked to leave the building.

Contact:
Mark Barnes
Event Services Director
414.273.7121 ext. 312
mbarnes@marcuscenter.org