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The Marcus Center for
the Performing Arts is committed to making its
performances and facilities accessible to all
patrons. We strive to provide customers with
a positive entertainment experience, from the
time they call the box office to purchase a
ticket to the point they exit the parking structure
at the end of the evening. Please do not hesitate
to ask any questions regarding assistance or
accommodations. We will assist you in any way
we can. To purchase
tickets, please call the Marcus Center Box
Office at (414) 273-7206 or toll free 1-888-612-3500
or TTY (414) 273-3080 and notify them of your
needs. For additional information please call
Event Services Director Mark Barnes at (414) 273-7121,
extension 312.
Marcus Center Guide for Caregiver:
Tips for Bringing Residents to a Performance
The Marcus Center for the Performing Arts thanks you for your interest in attending an upcoming performance. We hope that you find this information useful in planning a trip with your residents.
Group Size and Supervision
o We ask that you assign one (1) caregiver to six (6) residents.
This will ensure safety for the residents as well as our staff.
Please encourage family members to come along as supervisors and attend with their loved one.
o You may want to consider recruiting volunteers from senior centers or volunteer organizations to come along as chaperones.
o Caregivers should be seated to provide maximum supervision of your group, such as one at each end of the section of the row of seats occupied by the residents.
Our staff is not trained to provide care or supervision. Please do not rely on them to cover caregiver duties.
What To Expect
Long hallways.
Stairways.
Elevators.
Doors to the outside.
Some inclines.
Steps.
The average performance lasts approximately 2 hours.
The temperature inside the theater will be 70Ί - 72Ί.
Seats may be located on upper levels of the theater with steep steps.
Large floor to ceiling windows.
Seat Locations / Height Elevations
Seat locations / height elevations in Uihlein Hall
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|
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| Section |
Height Elevation |
Floor |
| Orchestra: |
Ground Level |
Main Floor |
| Box Seats: |
Elevated 18’ - 25’ |
Located on 3rd Level |
| Side Loges: |
Elevated 8’ - 30’ |
Located on 3rd Level |
| Center Loge: |
Elevated 30’ - 49’ |
Located on 4th and 5th Levels |
| Balcony: |
Elevated 49’ - 59’ |
Located on 5th Level |
| |
|
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Seat locations / height elevations in Vogel Hall
| Section |
Height Elevation |
Floor |
| |
|
|
| Orchestra: |
Ground Level |
Main Floor |
| Loge: |
Elevated 15’ |
Located on Upper Level |
Seat locations / height elevations in Todd Wehr Theater
| Section |
Height Elevation |
Floor |
| |
|
|
| Orchestra: |
Ground Level |
Main Floor |
| Balcony: |
Elevated 16’ |
Located on Upper Level |
What To Bring
If a person uses assistive devices (cane, walker, eye glasses, hearing aids, etc.) please make sure that the person brings their devices with them to the Center.
Appropriate clothing in relation to the weather conditions.
The following questions are designed to help you determine if potential performance patrons should attend our performance. Our performances should be stimulating, fun and a relaxing event for our patrons.
Appropriate Attendance
Do residents chosen to attend this performance
o Wander or pace?
o Feel uncomfortable in unfamiliar surroundings?
o Get disoriented easily?
o React to strangers?
o Have difficulty separating reality from a performance?
o Have a fear of low lighting or darkness?
o Have a tendency to explore, opening doors and going up and down unknown stairways?
o Have a short attention span?
o Have difficulty sitting longer than 15, 25, 30 minutes?
o Feel uneasy in a group of people?
o Have problems with depth perception?
o Need assistance using the restroom?
If you answered yes to any of these questions for any of your residents designated to attend a performance, we ask you to seriously consider the appropriateness of that persons attendance. If you feel that any of the above would distract the person, or other patrons, from the enjoyment and experience of the performance, this may not be the appropriate event for that resident. Thank you for your consideration.
Visual
Impairments
Large Print and
Braille Programs
Large-print and Braille programs are available
for patrons who are blind or have low vision.
Please notify the Marcus Center at least one
week in advance if you are in need of this
service.
Audio Described
Performances
Audio-described performances are available
for selected performances. The Marcus Center
Broadway Series also offers audio-described
performances for the 2:00 p.m. Saturday matinee.
If you are unable to attend the scheduled
audio-described performances, alternative
arrangements can be made by notifying the
Marcus Center two weeks in advance if you need
alternative arrangements.
Parking
The Marcus Center Parking Structure is located
on the corner of State and Water Street. The
parking structure holds fifteen accessible
parking spaces, three of which are van accessible,
for vehicles bearing handicapped parking stickers
or license plates. Please ask the garage personnel
to direct you to these parking spaces.
Hearing
Impairments
Telephones
Public telephones equipped with volume controls
can be found in the Uihlein Hall and Todd
Wehr Theater lobbies.
Assistive Listening
Devices
Uihlein Hall and Todd Wehr Theater are equipped
with an infrared listening system that ensures
clarity of sound from any seat in the house.
Patrons will be asked to leave a picture ID
and telephone numbers when they pick up their
headsets at the coat check in the Uihlein
Hall’s north lobby. The ID will be returned
when the headset is returned at the end of
the performance. For listening devices in
other theaters within our facility, please
contact the Marcus Center at (414) 273-7121.
Sign Language Interpretation
The Marcus Center Broadway Series offers sign
language-interpreted performances for the
2:00 p.m. Saturday matinees. If you are unable
to attend the scheduled sign language interpreted
performance, alternative arrangements can
be made. In order for arrangements to be made
with a sign language interpreter, please notify
the Marcus Center two weeks in advance of your
performance. For specific sign language information
regarding for our resident group performances,
please contact us.
Parking
The Marcus Center Parking Structure is located
on the corner of State and Water Street. The
parking structure holds fifteen accessible
parking spaces, three of which are van accessible,
for vehicles bearing handicapped parking stickers
or license plates. Please ask the garage personnel
to direct you to these parking spaces.
Mobility
Impairments
Accessible Entrances
There is an elevator located in the southeast
corner of the Marcus Center Parking Structure
that can be taken to the 3rd floor where a
skywalk connects the parking structure to
the Marcus Center for the Performing Arts.
Each entrance to the building, 929 N. Water
Street (used to enter Uihlein Hall), 123 E.
State Street (used to enter Vogel Hall and
the corporate offices), 127 E. State Street
(used to enter security guard station) and
the Riverwalk entrance (used to enter the
Todd Wehr Theater) are all wheelchair accessible.
Accessible Seating
and Restrooms
Wheelchair accessible seating and restrooms
are available in each theater. Please contact
us for specific locations.
Telephones
Public telephones equipped with volume controls
can be found in the Uihlein Hall and Todd
Wehr Theater lobbies.
If you have any questions, please contact:
Mark Barnes
Event Services Director
273-7121, extension 312
service@marcuscenter.org
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