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Group Sales

Frequently Asked Questions

 

What information do I need in order to book a group?
Please have in mind the date and time of the performance you'd like to see. You will be asked the number of tickets you'd like to order, and the section you'd like to be seated in. Finally, we will ask for your contact information (including group name, contact person, mailing address, phone number, fax number, and e-mail address). We do not need payment at the time of your group order.

What is considered a "group"?
Group orders generally require at least 20 tickets to receive a discount, although the group minimum does vary for certain productions and performances. Please contact:

Group & Corporate Sales Please Contact
Group Sales Account Executive
John Barnes:
414.273.7121 x210

email:
Group Sales

Are there special group types?
For some shows and performances, we offer senior and/or student discounts. Senior groups are patrons 65 and older. Students and Scout groups may have to provide proof of status in order to qualify for special group rates when available.

How can I make a reservation for my group?
Group & Corporate Sales Please Contact
Group Sales Account Executive
John Barnes:
414.273.7121 x210

email:
Group Sales

What is the payment policy?
You will receive an order confirmation/invoice via mail, fax, or email after you place your order. A deposit equal to 25% of the total balance is due two weeks from the date the group reservation is made*. The remaining balance in full and a final ticket count are due four weeks prior to the performance date. Deposits and final payments are non-refundable and non-transferable.

*If you place your order less than one month prior to the performance, your payment in full is due upon receipt of your order confirmation.

What are the payment options for group tickets?
You may pay by check, VISA, Master Card, American Express, or Discover.

Is there a service charge for group tickets?
The handling fee for group orders is only $2 per ticket.

Once the order has been made, can groups change their ticket counts?
Ticket counts can be changed until the final payment has been made, although changing your total ticket count may alter the per-ticket price. There are no exchanges or refunds once final payment on a group order has been made. Additional tickets can be purchased at full price through the box office.

Do groups all have to sit together?
We can split your among different price levels if you choose. If you have a specific seating request, we will do our best to accommodate it. We can often assign better seats if your group is willing to break apart into smaller segments. It is to your advantage to remain flexible about seating assignments.

Where is the group entrance?
For performances in Uihlein Hall, patrons should enter at 929 North Water Street. The Vogel Hall entrance is at 123 East State Street. For directions or more information about traffic in downtown Milwaukee, please visit: http://www.marcuscenter.org/directions_parking.html.

Is there Motor coach parking?
On-site parking is not available for motor coaches. We have a safe drop-off and loading area at 929 North Water Street (at the main entrance of the Marcus Center). Motor coaches can park for free along Lincoln Memorial Drive or in the staging area on Harbor Drive by the Summerfest grounds.

Does the Marcus Center have a food service provider?
Yes! Ovation Catering offers luncheon buffets on Saturdays and Sundays in Bradley Pavilion before Broadway matinee productions. Inquire about this service when booking your group ticket reservation. Private dinners and events can also be arranged for your group by contacting Ovation Catering directly at 271-6777.

 

 


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